Events General Terms and Conditions

Aspergers Victoria  ABN: 47 066 180 983 (“AV”) Event Terms and Conditions:

All Tickets for Events are issued subject to these terms and conditions of sale, booking and/or entry. By purchasing Tickets and/or attending any AV Event(s) the person booking and any attendee(s) (“Ticket Holder”) agree to comply with these terms and conditions.

A “Ticket” is a single ticket per person booked through the AV Event system for the Event only. A Ticket is valid to admit one person only.  This Event may be online. 

Refunds:

1. All Tickets purchased or booked for the Event are non-refundable so please choose carefully. If AV cancels the Event, AV retains the right to any service or booking fees incurred and is only liable for the refund of the Event Ticket fee within 30 days. AV cannot be held responsible for any cost, damage or expense which may be incurred as a consequence of the Event being postponed or cancelled.

2. Non-attendance at any Event due to illness, or for personal or professional reasons does not provide the right to refunds, or a transfer to another Event.

Tickets:  

1. A Member Ticket is a Ticket booked for each person attending the Event by a current paid member of AV. A Member can book a ticket on behalf of others including their under 18 year old child (see below) and any such attendees using a Ticket of the Ticket Holder to attend are all “Ticket Holders”.

2. A non-member Ticket is a single ticket for each person attending the presentation/seminar/Event who is not a current member of AV.

3. A Ticket for the Event is proof of booking for the Event and must be presented by a Ticket Holder to receive admission to the Event or by using the relevant link for online Events.

4. Tickets created and managed using our Wild Apricot website are also subject to the Terms and Conditions of that service.

5. AV reserves the right to add, withdraw or substitute presenters; vary the advertised programs, venue, move it to online, change seating arrangements and audience capacity; or the right to refuse admission to a Ticket Holder without reasonable cause.

6. If you are booked and unable to attend the Event, a substitute attendee may be sent as a replacement subject to the substitute name being provided in writing by email and written AV approval not later than 12 hours prior. Any transfer will be subject to the substitute attendee being bound by these Event terms and conditions and presenting a Ticket.

Photographs/Filming:

1. AV representatives may take photographs, video or other recording at this Event and these may be used for the AV newsletter, website, social media, other publications and/or promotional purposes.  If you do NOT wish your image or your child/children’s image to be taken or used, please notify Admin prior to the day of the Event. Contact the AV Admin Team.

2. AV owns the rights to films, photos and any video production of this Event unless otherwise stated.

3. Cameras and recording devices may not be used without permission from AV.

Children under 18

1. For Tickets booked for those under 18, the Ticket Holder agrees to ensure that i) a parent or carer accompanies that teens/children and ii) is responsible for the adequate supervision and conduct of their teen/children at all times at the Event.

2. The Ticket Holder agrees that they are responsible for all meals,  refreshments ordered and other costs at the Event for the teen/children and parent/s or carer and will take due care to ensure this is paid in full.

Membership: A Member is an entity/person with current paid-up membership under one of AV’s membership categories.  The number of tickets that can be purchased per membership category is:

1. Individual membership: 2 tickets per membership
2. Professional Member: 4 tickets per membership

For AV kids and teen Events the Member may book a Ticket for their children. 

Proof of Member identity may be requested prior to or during an Event including verification with photo identification on request.

Other Conditions:

1. All Ticket Holders and any person with them at the Event at any stage agrees to abide by the AV Groups Way.

2. Any person attends the Event venue at their own risk. Ticket Holders and any person  agree not to hold AV liable for any losses, damages, expenses, costs, claims or liabilities suffered or incurred by Ticket Holders or anyone attending the Event with them, including consequential or indirect losses or loss of profit through booking for the Event, attending the Event, cancellation of the Event, failure of the Event to achieve expectations, or for any error or omission by AV. Ticket Holders and any other attendees agree not to hold AV liable or responsible for any personal injury (i.e. physical, psychological or emotional stress) or any loss or damage to personal property.

3. Tickets do not include insurance of any kind.

4. Any person/s who are behaving unsafely, without respect for others, noisy, drunk, threatening or unruly will be asked to leave the Event, and in the case where that person/s refuses to leave the Event, the police will be called to remove that person/s.

5. AV reserves the right to refuse entry to anyone without reason.

6. All/any data collected for funding/marketing purposes from this Event will be strictly in accordance with the Privacy of Information Act. AV’s Privacy outline is available at https://aspergersvic.org.au/privacy-policy

7. If you have made an error in making your donation to AV during this booking, we will honour your request for a refund made within 1 working day of your donation. After this time, all donations made to AV are non-refundable. Refunds will be returned using the original method of payment.

8. AV reserves the right to change these terms and conditions at any time without prior notice.

9. Only AV can provide or sell valid Tickets for this Event.
   
   

If you have any questions please contact our Admin by email at admin@aspergersvic.org.au.